MasterCard Director, Loyalty solutions in Moscow, Russia

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Loyalty solutions


Loyalty Solutions is cornerstone of our value added services and customer value proposition. The services facilitate to differentiate Mastercard products among competitors. This role offers the opportunity to manage all aspects loyalty and benefits in HGEM region. This will range from opportunity identification and development to full commercialization and execution.

Roles in this family oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product€™s life cycle, conduct ongoing care and maintenance, and manage P&L

The position requires a senior, highly self-motivated, commercially pragmatic, business developer with strong influencing and negotiating skills to partner with internal stakeholders and the customer across numerous markets.


Engage and drive solution design efforts with key customers and/or key opportunities to help formulate and solve for business, product and technical requirements. Partner with domestic and cross-border commercialization, product development, operations, technology, user experience and service definition teams to help formulate and design processes and service localization for applicable to the markets Mastercard loyalty solutions

Actively partner with other product functions across Core Products, Services, Digital Payment to integrate activities and co-create solutions. Work closely with Regional organization to design and build new value propositions

Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams and ppt slides

Determine and advance operational feasibility through problem definition, project scope. Facilitate partners€™ integration to our solutions; collaborate effectively with vendors and product managers to solve complex problems

Distill market requirements for the Market Teams into initiatives and features that can be added to the roadmap. Act as advocate for the features and initiatives required for the opportunities you are working on.

Reports to Vice President, Mastercard, Core Products & Solutions, Location: Moscow, Russia, Position requires up to 20% travel


Bachelor's degree in Economy or similar business field, Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required

Expertise, experience, knowledge of loyalty, loyalty business, loyalty technologies and benefits in finance/non-finance areas

Good technical understanding and experience of working with developers

Thorough understanding of payment cards industry eco-system

Strong track record of driving tangible business results

Self-motivated with a proven track record of delivering success while operating within a team .

Strong project management skills required; will need to handle multiple projects and initiatives concurrently

Ability to interact and coordinate effectively with internal and external global business partners;

Ability to think strategically. Have an eye for detail.

Excellent analytical skills and the ability to apply them and make recommendations: ability to structure and conduct market analysis, competitive assessment and product profitability simulations

Experience in a client facing role with a track record of building propositions and influencing customers and internal stakeholders

Strong oral and written communication skills with the ability to understand and explain specific issues. Both English and Russia


Equal Opportunity Employer
Requisition ID: R-47582