IHG Executive Housekeeper in Moscow, Russia

Description:

Essential Duties and Responsibilities

  • Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service

  • Oversees laundry operations

  • Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel

  • Manages spring cleaning schedules

  • Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair

  • Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate

  • Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel

  • Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs

  • Supervises outside contractors to ensure contractual compliance

  • Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures

Qualifications

  • Good writing skills

  • English Intermediate (oral and written)

  • Proficient in the use of Microsoft Office

  • Problem solving, reasoning, motivating, organizational and training abilities

  • Strong Leadership skills in managing teams

  • Bachelor’s degree or Diploma in Hotel Administration, Hotel Management or equivalent

  • 4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.

Conditions

  • Well-known hotel brand

  • Hotel location - center of Moscow

  • Strong and effective international team

  • Compensation and benefits according to the corporate policy

Job: Housekeeping

Location: Russia-Moscow

Requisition ID: MOS000561