IHG HR Director in Moscow, Russia
At Holiday Inn®
Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of
the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
Join us as a HR
Director in Holiday Inn Moscow Sokolniki. You’ll have ambition, talent and obviously,
some key skills. Because, for this vital role, we’re looking for someone who
can create programs
and events to foster a positive work environment for all employees. Support and
administer the employee satisfaction survey in conjunction with Corporate Human
Resources. You will design and
facilitate effective training and development programs for employees, coach
managers to create and maintain a work environment with high morale and
productivity. It will be your responsibility to conduct new employee
orientation to familiarize employees with Company standards, policies,
procedures, rules and other employee programs. You will participate in the
preparation of the annual operating budget and financial plans which support
the overall objectives of the hotel. Promote teamwork and quality service
through daily communication and coordination with other departments.
In return for your
hard work, you can look forward to a highly competitive salary and benefits
package. What’s more, because your career will be as unique as you are, we’ll
give you all the tailored support you need to make a great start, be involved
and grow. And because the Holiday Inn Hotels &
Resorts brand belongs to the IHG® family of brands, you’ll also benefit from
all of the opportunities that come from being part of a successful, global
hospitality company with over 4800 hotels in over 100 countries around the
So whoever you are, whatever you love doing,
bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room
to be yourself. Find out more about joining us today by going to
So what's your
passion? Please get in touch and tell us how you could bring your individual
skills to IHG.
Oversee Human Resources programmes, including
recruiting/employment, compensation, benefits, employee relations, recognition
programmes, and training programmes, to ensure policy compliance for hotel team
members. Build and promote a positive team culture while ensuring our guests’
experience is unique and brings the brand to life. Coach and counsel General
Manager and leadership team on all people-related issues.
DUTIES AND RESPONSIBILITIES
in the creation of and work within the established Human Resources department
Monitor staffing and labour standards to manage costs.
Mitigate financial risks associated with employee relations issues.
Identify and analyse local compensation and benefits practices to ensure
programmes to foster teamwork and a positive work environment for all team
members (example: all team meetings, team member recognition and celebration
events, social committees, health fairs, etc.).
Educate and train leaders and employees on various topics, including
performance management processes, progressive disciplinary processes, and
related programmes, to foster productivity and enhance performance.
Conduct new team member orientation by providing information on hotel or
company standards, policies, procedures and team member benefit programmes.
that hotel or company hiring standards and governmental regulations are
followed in a timely manner for recruiting and selection processes.
and assign work of the Human Resources staff. Recommend and/or initiate salary,
disciplinary, or other staffing/human resources-related actions in accordance
with hotel or company rules and policies.
Recommend and implement guest service strategies that engage colleagues
to respond to changing guest needs.
current on market trends and local changes that impact guest satisfaction.
time to interact with guests to solicit feedback and build relationships to
understand how team members can increase guest satisfaction.
with department managers to develop initiatives to achieve service behaviour
standards and drive continuous improvement in the guest experience.
Develop awareness and reputation of the hotel and the brand in the local
community and promote team member involvement in local community.
compliance with relevant employment laws and hotel or company policies and
Research and investigate all workplace issues to discover facts,
identify potential risks to the hotel or company, and facilitate resolution
through your employee relations programmes.
Collect and maintain data from exit interviews, turnover statistics,
absenteeism reports to identify trends, training needs, and supervisory issues.
· In a
union environment, may manage labour relations and represent the hotel in
grievances, mediations, arbitrations and contract negotiation.
Perform other duties as assigned. May also serve as
manager on duty.
Bachelor’s degree / higher
education qualification / equivalent plus 4 years of related experience in
Human Resources. Some supervisory experience also preferred. Professional HR
designation preferred. Ability to maintain confidentiality to the extent
possible in all Human Resources-related matters. Must speak fluent English and local language(s).
Other languages preferred.
Job: Human Resources
Requisition ID: MOWSO20170425