IHG HR Director in Moscow, Russia

Description:

At Holiday Inn®

Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of

the Holiday Inn Hotels & Resorts brand you’re more than just a job title.

Join us as a HR

Director in Holiday Inn Moscow Sokolniki. You’ll have ambition, talent and obviously,

some key skills. Because, for this vital role, we’re looking for someone who

can create programs

and events to foster a positive work environment for all employees. Support and

administer the employee satisfaction survey in conjunction with Corporate Human

Resources. You will design and

facilitate effective training and development programs for employees, coach

managers to create and maintain a work environment with high morale and

productivity. It will be your responsibility to conduct new employee

orientation to familiarize employees with Company standards, policies,

procedures, rules and other employee programs. You will participate in the

preparation of the annual operating budget and financial plans which support

the overall objectives of the hotel. Promote teamwork and quality service

through daily communication and coordination with other departments.

In return for your

hard work, you can look forward to a highly competitive salary and benefits

package. What’s more, because your career will be as unique as you are, we’ll

give you all the tailored support you need to make a great start, be involved

and grow. And because the Holiday Inn Hotels &

Resorts brand belongs to the IHG® family of brands, you’ll also benefit from

all of the opportunities that come from being part of a successful, global

hospitality company with over 4800 hotels in over 100 countries around the

world.

So whoever you are, whatever you love doing,

bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room

to be yourself. Find out more about joining us today by going to

careers.ihg.com

So what's your

passion? Please get in touch and tell us how you could bring your individual

skills to IHG.

JOB OVERVIEW

Oversee Human Resources programmes, including

recruiting/employment, compensation, benefits, employee relations, recognition

programmes, and training programmes, to ensure policy compliance for hotel team

members. Build and promote a positive team culture while ensuring our guests’

experience is unique and brings the brand to life. Coach and counsel General

Manager and leadership team on all people-related issues.

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

· Assist

in the creation of and work within the established Human Resources department

budget.

·

Monitor staffing and labour standards to manage costs.

·

Mitigate financial risks associated with employee relations issues.

·

Identify and analyse local compensation and benefits practices to ensure

financial competitiveness.

PEOPLE:

· Create

programmes to foster teamwork and a positive work environment for all team

members (example: all team meetings, team member recognition and celebration

events, social committees, health fairs, etc.).

·

Educate and train leaders and employees on various topics, including

performance management processes, progressive disciplinary processes, and

related programmes, to foster productivity and enhance performance.

·

Conduct new team member orientation by providing information on hotel or

company standards, policies, procedures and team member benefit programmes.

· Ensure

that hotel or company hiring standards and governmental regulations are

followed in a timely manner for recruiting and selection processes.

· Plan

and assign work of the Human Resources staff. Recommend and/or initiate salary,

disciplinary, or other staffing/human resources-related actions in accordance

with hotel or company rules and policies.

GUEST EXPERIENCE:

·

Recommend and implement guest service strategies that engage colleagues

to respond to changing guest needs.

· Stay

current on market trends and local changes that impact guest satisfaction.

· Make

time to interact with guests to solicit feedback and build relationships to

understand how team members can increase guest satisfaction.

· Work

with department managers to develop initiatives to achieve service behaviour

standards and drive continuous improvement in the guest experience.

RESPONSIBLE BUSINESS:

·

Develop awareness and reputation of the hotel and the brand in the local

community and promote team member involvement in local community.

· Ensure

compliance with relevant employment laws and hotel or company policies and

procedures.

·

Research and investigate all workplace issues to discover facts,

identify potential risks to the hotel or company, and facilitate resolution

through your employee relations programmes.

·

Collect and maintain data from exit interviews, turnover statistics,

absenteeism reports to identify trends, training needs, and supervisory issues.

· In a

union environment, may manage labour relations and represent the hotel in

grievances, mediations, arbitrations and contract negotiation.

Perform other duties as assigned. May also serve as

manager on duty.

Qualifications

QUALIFICATIONSAND REQUIREMENTS

Bachelor’s degree / higher

education qualification / equivalent plus 4 years of related experience in

Human Resources. Some supervisory experience also preferred. Professional HR

designation preferred. Ability to maintain confidentiality to the extent

possible in all Human Resources-related matters. Must speak fluent English and local language(s).

Other languages preferred.

Job: Human Resources

Location: Russia-Moscow

Requisition ID: MOWSO20170425