Hyatt Outlet Team Leader in MOSCOW, Russia
* To assist the Outlet Assistant Manager in ensuring that the outlet is managed efficiently according to the established concept statement and Hyatt International standards, providing courteous, professional, efficient and flexible service at all times * To conduct pre-shift briefings. * To ensure that all employees in the outlet deliver the brand promise and provide exceptional guest service at all times. * To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet. * To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. * To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks. * To help maintain the service standards for the outlet, overseeing the consistent implementation of the service standards and training the employees as necessary. * To ensure all operating equipment and supplies are treated carefully to minimize damage and reduce wastage
Primary Location: RU-MOW-Moscow
Organization: Hyatt Regency Moscow Petrovsky Park
Job Level: Full-time
Req ID: MOS000127
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.